ph 1 Privacy Policy

When you register an account on ph1.app, we collect certain personal information that is necessary to verify your identity, process transactions, and provide you with a safe and compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for verification purposes. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos (PHP). When you use our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve performance. We may also collect information you provide when you contact our support team, submit feedback, or participate in any promotions available on ph1.app. All information collected is stored securely and used only for the purposes described in this Privacy Policy.

The personal information we collect is used primarily to operate and improve the ph 1 platform for Filipino players. We use your registration details to verify your identity, comply with applicable Philippine regulations, and prevent fraudulent or unauthorised account activity. Transaction data is used to process your deposits and withdrawals accurately and to maintain a complete record of your account activity for your reference and for regulatory compliance. Technical data such as device information and session logs helps us detect unusual activity, protect your account from unauthorised access, and optimise the platform's performance across different mobile devices and network conditions. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or policies — we do not send unsolicited marketing messages without your consent. Your information is never sold to third parties, and we only share data with trusted service providers who assist us in operating the platform, subject to strict confidentiality agreements.

ph 1 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with payment processors and financial service providers in the Philippines who are involved in handling your deposits and withdrawals, and these partners are bound by confidentiality obligations and data protection standards. In certain circumstances, we may be required by law or by a regulatory authority in the Philippines to disclose your personal information, and we will comply with such lawful requests while taking reasonable steps to notify you where permitted. We may also share anonymised, aggregated data with analytics partners to help us understand platform usage trends — this data cannot be used to identify individual users. If ph 1 undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. Any third party that receives your data is required to handle it in accordance with applicable Philippine data privacy laws and the standards set out in this policy.

ph1.app uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and keep your session active while you are logged in to your account. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as logging in and accessing your account dashboard. We also use performance cookies to collect anonymised data about how users navigate the platform, which helps us identify areas for improvement and ensure a smooth experience on both mobile and desktop devices. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some functionality on ph1.app. We do not use cookies to serve third-party advertising or to track your activity across other websites. For more information about the specific cookies used on our platform, please contact our support team at [email protected].

As a user of ph 1 based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information held by our platform. You have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request the deletion of your data subject to our legal and regulatory retention obligations. You may also object to the processing of your personal data in certain circumstances, and you have the right to data portability where technically feasible. To exercise any of these rights, please contact our support team at [email protected] with your request, and we will respond within a reasonable timeframe in accordance with applicable law. We are committed to handling all data subject requests fairly, transparently, and in full compliance with Philippine data privacy regulations.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect your data from unauthorised access, loss, or misuse. All data transmitted between your device and ph1.app is encrypted using industry-standard protocols, and access to personal data within our systems is restricted to authorised personnel only. We retain your personal information for as long as your account remains active and for such additional periods as required by Philippine law or regulatory obligations, including anti-money laundering and gaming compliance requirements. When your data is no longer required, it is securely deleted or anonymised in accordance with our data retention schedule. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately so we can take prompt action to secure your account.